Privacy Policy
Harper House Brandon, LLC ("we," "us," or "our") is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.harperhousebrandon.com (the "Site") and engage with our services. By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
Name
Email address
Phone number
Address
Billing and payment information (processed securely via third-party payment processors)
Event details (including date, time, and type of event)
1.2 Non-Personal Information:
Browser type and version
Operating system
Pages of our Site that you visit
The time and date of your visit
The time spent on those pages
Other diagnostic data
1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to monitor the activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
To provide, operate, and maintain our services.
To process and manage your bookings and payments.
To communicate with you, including responding to your inquiries, sending confirmations, invoices, technical notices, updates, security alerts, and support messages.
To send marketing and promotional communications (you can opt out at any time).
To monitor and analyze usage and trends to improve your experience with our Site.
To protect the safety, security, and legal rights of our users, customers, and Harper House Brandon, LLC.
To comply with legal obligations and regulatory requirements.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your Personal Information to third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that business transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Privacy Rights
5.1 Opt-Out:
You can opt out of receiving marketing and promotional emails from us by following the unsubscribe instructions included in those emails. Even if you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
5.2 Access and Update Information:
You may contact us to request access to, correct, or delete any personal information that you have provided to us.
5.3 California Privacy Rights:
If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for direct marketing purposes. To make such a request, please contact us using the contact information below.
6. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review the privacy policies of any third-party websites you visit from our Site.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use or provide any information on this Site. If we learn that we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.
8. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us at hello@harperhousebrandon.com.